Terms of Use

Introduction and acceptance

These Terms of Use govern the legal relationship between the operator and every person who downloads, installs, tests or uses the Lovy mobile application, referred to in these Terms as the “Application”.

By downloading, installing or using the Application, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, do not install the Application or stop using it.

Application operator

The Application is operated and provided by:

Eligibility and responsibility

You may use the Application only if you are legally capable of accepting these Terms under the law applicable to you.

If you are under the age required to enter into a binding agreement in your country, the Application may be used only with the knowledge and permission of a parent or legal guardian.

The person responsible for the device is also responsible for:

• deciding whether the Application is appropriate for its users;
• securing access to the device;
• preventing unauthorised access to locally stored relationship information;
• approving any optional purchase;
• maintaining backups where the user considers them necessary.

Testing status

Lovy is currently undergoing testing and may be distributed to a limited group of testers before its wider public release.

A testing version may contain:

• incomplete or experimental features;
• temporary text, graphics or content;
• errors, interruptions or compatibility issues;
• features that are later changed or removed;
• local data formats that change between versions.

Testers should not rely on a testing version as the sole permanent storage location for important memories, dates or relationship information.

Feedback voluntarily provided during testing may be used to identify errors and improve the Application.

Purpose of the Application

Lovy is designed to provide couples with a private digital space for recording and reflecting on aspects of their relationship.

Depending on the current version, the Application may include features such as:

• relationship and anniversary counters;
• important dates and reminders;
• memories and personal notes;
• daily questions;
• mood check-ins;
• couple activities and ideas;
• relationship goals or personal prompts.

The availability and exact appearance of features may change as the Application is tested and developed.

Licence to use Lovy

Subject to compliance with these Terms, you receive a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Application for personal and non-commercial purposes on a compatible device.

This licence does not constitute a sale or transfer of the Application, its source code, design, text, graphics or other intellectual property.

All rights not expressly granted under these Terms remain reserved by the operator or the relevant rights holder.

Local operation and data storage

Lovy does not require a proprietary user account and is designed to store its primary relationship information locally on the device.

Unless a particular feature expressly states otherwise, the Application does not provide:

• a proprietary cloud account;
• automatic cloud backup;
• automatic synchronisation between devices;
• automatic sharing with a partner;
• recovery of locally stored information after deletion or device loss.

Locally stored information may be lost if:

• the Application is uninstalled;
• Application storage is cleared;
• the device is reset, damaged, lost or replaced;
• an operating-system update or technical failure affects local storage;
• a testing update changes the local data structure.

The user is responsible for protecting the device and for creating any screenshots, exports or other backups offered by the current version of the Application.

Relationship information and user content

Users may enter personal relationship information into the Application, including names, dates, answers, moods, notes, memories and other private content.

You are responsible for ensuring that you have an appropriate right or permission to enter, store, display or share information concerning another person.

You must not use the Application to store or distribute content that:

• unlawfully violates another person’s privacy;
• infringes copyright or another intellectual property right;
• is threatening, abusive or unlawfully discriminatory;
• is obtained or shared without the required consent;
• is otherwise unlawful.

Where two people use the same device or view information together, they are responsible for agreeing on appropriate access and privacy between them.

Acceptable and prohibited use

You may use the Application only in accordance with its intended personal purpose and applicable law.

Unless expressly permitted by mandatory law, you must not:

• sell, rent, sublicense or commercially distribute the Application;
• distribute modified, pirated or unauthorised copies;
• bypass a purchase mechanism, licence check or security measure;
• modify, decompile, disassemble or reverse engineer the Application;
• remove copyright notices, trademarks or legal notices;
• interfere with the Application or Google Play services;
• use the Application to violate another person’s privacy or legal rights;
• use the Application for unlawful surveillance, harassment, coercion or control of another person.

Intellectual property

The Application and its original source code, name, visual identity, interface, graphics, illustrations, animations, text, questions, activities and other original elements are protected by copyright and other intellectual property laws.

Certain components may be used under licences granted by third parties. Rights in those components remain with their respective owners.

You retain any rights you have in original content that you enter into the Application. Entering content into Lovy does not transfer ownership of that content to the operator.

Optional paid features

The Application may in the future offer optional paid functionality, digital content, a one-time purchase or a subscription.

No payment is required unless a paid offer is clearly displayed and actively confirmed by the person authorised to use the relevant payment method.

Before a purchase is confirmed, the Application or Google Play will display the applicable:

• product or feature;
• price and currency;
• whether the payment is one-time or recurring;
• billing period, where applicable;
• cancellation information, where applicable.

Digital functionality purchased inside an Android version distributed through Google Play may be processed using Google Play’s billing services.

The operator does not receive complete payment-card numbers or bank-account credentials from Google Play.

Consumer rights, defects and refunds

Nothing in these Terms limits mandatory consumer rights that cannot lawfully be excluded under Czech or European Union law.

If paid digital content or functionality is defective or not supplied as agreed, a consumer may exercise the remedies available under applicable law.

When requesting support or submitting a complaint, provide:

• the name Lovy;
• a clear description of the problem;
• the device model;
• the operating-system version;
• the Application version;
• proof of purchase where reasonably necessary.

Do not send passwords, complete payment-card numbers or other unnecessary sensitive information.

Refunds for purchases processed by Google Play may also be subject to Google Play’s procedures and mandatory consumer law.

Updates and changes to Lovy

The Application may be updated to:

• correct bugs;
• improve security;
• preserve compatibility;
• modify or add features;
• change questions, activities or content;
• comply with legal or platform requirements;
• prepare the Application for public release.

During testing, features may change more frequently and without the same level of advance notice expected for a stable public release.

Some updates may be necessary for the Application to continue working safely or correctly.

Availability and compatibility

The Application is provided for supported devices and operating-system versions.

Compatibility cannot be guaranteed for:

• every device;
• future operating-system versions;
• rooted, jailbroken or unofficially modified devices;
• obsolete devices or systems;
• testing environments not supported by the operator.

The Application may be temporarily unavailable because of maintenance, testing, platform restrictions, technical problems or removal from a distribution platform.

Google Play and third-party services

Distribution, testing, installation, updates and optional purchases may use Google Play or other services supplied by third parties.

Those services are governed by their providers’ own terms, policies and technical requirements.

The operator does not control independent third-party services and cannot guarantee their uninterrupted availability.

This provision does not limit any mandatory consumer rights against the operator.

Privacy and data protection

Information about locally stored relationship data, support communications, Google Play, privacy rights and data security is provided in the separate Lovy Privacy Policy.

Open the Lovy Privacy Policy →

Relationship and wellbeing disclaimer

Lovy is a lifestyle and relationship-support tool. It is intended to encourage reflection, conversation and shared activities.

The Application does not provide:

• medical advice;
• mental-health diagnosis or treatment;
• couples therapy;
• legal advice;
• crisis intervention;
• professional relationship counselling.

Questions, activities, mood check-ins and suggestions are general prompts and should not be treated as professional recommendations.

Users remain responsible for their own decisions, communication, relationship and wellbeing.

Anyone experiencing abuse, coercion, immediate danger or a serious mental-health crisis should contact an appropriate local professional or emergency service rather than relying on the Application.

Liability

To the extent permitted by applicable law, the operator is responsible only for loss or damage for which liability is imposed by applicable law.

The operator is not responsible for problems caused by:

• an incompatible, damaged or modified device;
• an outdated or unsupported operating system;
• unauthorised modification of the Application;
• deletion or loss of locally stored content;
• unauthorised access to an insufficiently secured device;
• content entered or shared by a user;
• decisions made by users based on general prompts or activities;
• third-party services outside the operator’s reasonable control.

Nothing in these Terms excludes liability for intentional misconduct, gross negligence or any liability that cannot lawfully be excluded.

Stopping use and termination

You may stop using and uninstall the Application at any time.

Uninstalling the Application may permanently delete locally stored relationship information and settings.

If a user materially breaches these Terms, the operator may, to the extent permitted by law:

• terminate the licence;
• refuse support for an unauthorised version;
• restrict access to a testing programme;
• remove the user from a limited testing group.

Provisions relating to intellectual property, liability, governing law and other rights intended to survive will remain effective after use ends.

Governing law and disputes

These Terms are governed by the laws of the Czech Republic.

If the user is a consumer, this choice of law does not deprive the consumer of mandatory protections provided by the law of the country in which the consumer habitually resides.

Any dispute should first be addressed through good-faith communication using the contact email below.

Where legally available, a Czech consumer may contact the Czech Trade Inspection Authority for out-of-court resolution of a consumer dispute.

This does not affect the right to bring a claim before a competent court.

Changes and severability

These Terms may be updated to reflect changes to:

• the Application;
• testing arrangements;
• payment options;
• third-party services;
• legal requirements;
• business operations.

The current version will be published on this page together with its effective date.

Updates will not retroactively remove consumer rights that have already arisen unless permitted by law.

If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.